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SocietyWhat impressed international media at Beijing’s 12345 hotline center?

Beijing’s 12345 public service hotline lets residents raise concerns and seek help from government departments. Visiting international media representatives saw how digital technology and AI are making services more accessible and faster, including for vulnerable groups such as people with disabilities. Some said they could apply lessons in their own cities.

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CCGTN★★☆☆☆2026-10-13 12:25Original

What impressed international media at Beijing’s 12345 hotline center?
What impressed international media at Beijing’s 12345 hotline center?Society