CultureDocumentary Hotline Beijing 2 screened in Chinese capital
Hotline Beijing 2, a documentary about Beijing’s public service hotline reforms, was screened in the city on Sunday during the 2026 Beijing Forum on Swift Response to Public Complaints. Made over nearly a year, the film uses real-life stories to explore urban governance. Since reforms began in 2019, Beijing’s 12345 hotline has handled about 200 million requests, with resolution and satisfaction rates above 97%.
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CGTN★★☆☆☆2026-10-12 04:09Original
Documentary Hotline Beijing 2 screened in Chinese capital
Culture