SocietyHow a foreign resident’s complaint reveals the warmth of a “people’s city”
After foreign resident Marie reported that an event registration system would not accept passports, Beijing’s Tongzhou District 12345 service center coordinated a fix with the organizer. Within one business day, the system accepted passports and other foreign identity documents. The account presents the response as an example of inclusive urban governance and discusses how hotline data can help identify broader problems.
C
CGTN★★☆☆☆2026-10-08 11:10Original
How a foreign resident’s complaint reveals the warmth of a “people’s city”
Society