SocietyHow a phone call helped an Indian traveler get his unpaid refund
Indian traveler Suhain called Zhejiang’s 12345 government service hotline from India after failing to receive prepaid rent and a deposit when he ended a Ningbo lease early. Officials connected him with his landlord and lawyers for online mediation, leading to a partial refund. The hotline now offers foreign-language assistance and has helped more than 200 non-Chinese citizens.
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CGTN★★☆☆☆2026-10-04 06:58Original
How a phone call helped an Indian traveler get his unpaid refund
Society