TechAmazon is trying to crush class-action suits before they get started

Amazon has updated its terms to require disputes to go through arbitration and to waive class actions. The company calls the process “fast and efficient,” but it would generally keep customers from involving a judge or jury. Plaintiffs and attorneys could still ask a court to allow a class action, leaving the agreement’s enforceability uncertain.

Amazonarbitrationclass actions

TThe Verge★★☆☆☆2026-08-16 17:35Original