TechUnited won’t let personal AI agents book flights

United Airlines says personal AI assistants may show its flights but cannot complete ticket purchases, citing privacy and regulatory concerns, including required passenger attestations about baggage. CEO Scott Kirby said he does not want another middleman. The airline may reconsider as third-party agents advance.

AI agentsUnited Airlinesflight bookingprivacy

TThe Verge★★☆☆☆2026-11-11 21:54Original