EconomyShopping in physical stores frustrates me—why I only shop online

Jess, a plus-size shopper, says unreliable in-store sizing makes shopping frustrating and that mailing returns is easier for her. Primark plans to introduce home delivery in the UK after years of resisting online sales, amid competition from ultra-fast-fashion brands such as Shein. Analysts say online retail is growing and easy, free returns are important to competing, though costly for retailers.

Primarkonline shoppingretailreturns policy

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