# Ticket agent who checked in 9/11 hijackers went against ‘gut instinct’

https://mins.news/en/video/50336

- Reuters, 2026-09-08 20:08 UTC
- Society
- Original: https://www.youtube.com/watch?v=-APQ2j9akxg

> Airline ticket agent Michael Tuohey helped two of the hijackers check in for their flights, beginning a journey that ended when American Airlines Flight 11 crashed into the World Trade Center. He continues to struggle with the memory.