# GigaChat AI to replace automated answering system for Putin’s Q&A, Sberbank CEO says

https://mins.news/en/item/131065

- TASS, 2026-11-05 16:42 UTC
- Tech
- Original: https://tass.com/politics/2213479

> Sberbank CEO Herman Gref said GigaChat will handle calls for Vladimir Putin’s Direct Line, replacing the automated answering system. The AI operator will work around the clock, with each inquiry allowed up to 30 minutes; an AI assistant will clarify concerns and route requests to the responsible organizations.

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